WEBSITE TERMS AND CONDITIONS
1. Commitment to Privacy and Responsible Use of Information
Coachcam New Zealand Limited (referred to in this privacy policy as "we", "our" or "us") is committed to providing you with the highest level of protection of your privacy. We view privacy as a serious matter and we strictly adhere to the privacy law requirements under the Privacy Act 1993 (.Privacy Act.).
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This Privacy Policy governs the collection, use, storage and disclosure of your personal information and has been prepared in accordance with our obligations and your rights set out in the Privacy Act. . We may update this Privacy Policy from time to time, so you should check and read this Privacy Policy regularly. By using this website ("Website") you consent to our use of your personal information in accordance with this Privacy Policy.
2. Types of Personal Information We Collect
We collect only the personal information you give us (including your name, current address, email address, telephone numbers and information concerning your golf game). We also collect information about your use of our products and services and any preferences that you may tell us about.
3. Why We Collect Personal Information
Generally we collect and use personal information about our clients and customers to process membership applications, to allow them to view their swing and report on our Website and provide a range of products and services relating to golfing needs and to assist our internal administration and operations. We will also use your personal information for marketing purposes and to provide you with information about special events, products and services (both ours and those of other companies) that may be of interest to you. At all times you may elect to unsubscribe from receiving any marketing information, by either contacting us directly or, in the case of electronic messages, by clicking the unsubscribe facility.
4. How We Collect Personal Information
We collect personal information by the following means:
- when you register for membership through this Website,
- when you request a product or service we provide through this Website,
- by you contacting us enquiring about anything on this Website,
- when you provide us with information at golfing events, tournaments, or coaching lessons,
- if you allow us to video tape your golf game at golfing events, tournaments, or coaching lessons,
- when you enter or apply for promotions, events or competitions run through this Website from time to time.
We may also periodically update the personal information we hold and where reasonably practicable, we will provide you the option of interacting with us anonymously.
5. How We Store Information
Your personal information is stored in a number of secure computer storage facilities and paper based files, and in other records. We have taken precautions to ensure that your personal information is protected from misuse, loss and unauthorised access, modification or disclosure.
If you are a member with us, we store your personal information on our database described above. If you are not a member, and you provide us with your personal information in any of the ways set out in clause 4, we will not store your information on our database until you register to become a member through this Website. If you do not register to become a member through this Website and we hold your personal information, we will destroy all copies of your personal information after a reasonable period of time.
We do not hold your personal information for longer than is required for our purposes under this Privacy Policy.
6. How We Use Your Personal Information
Your personal information will be used for the following purposes:
- replying to your queries or requests through this Website,
- processing and recording your membership through this Website,
- providing you with information about us,
- providing you with information, products and services (both ours and those of our authorised third parties),
- maintaining contact with you for the purpose of notifying you of any new or additional products and services which we believe you may wish to acquire or participate in,
- maintaining and developing our records system and customer database,
- providing you with information about our Website's or our authorised third parties' competitions and promotions,
- complying with relevant legislation and regulations,
- any specific purpose which we notify you of at the time your personal information is collected.
7. When We Disclose Your Personal Information
To ensure a high level of service, we may disclose information about you to our authorised golf professionals and other related third party organisations (.authorised third parties.) to ensure that you receive information about products and services offered by us or by these authorised third parties. To better protect your privacy, we impose strict requirements of security and confidentiality on all authorised third parties as to how they handle your personal information. Notwithstanding this, we do not accept any liability for the use of your personal information by any authorised third party.
If you do not wish to receive information, products or services from us or any authorised third party, please contact us on the contact details in clause 11 below so that we can update your preferences.
Where necessary, we may disclose your personal information to our professional advisers and government authorities and agencies as required by law.
8. Accuracy
We take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. If your personal details are incorrect or they change, please contact us on the contact details in clause 11 below so that we can update your details and continue providing you with our information, services and products.
9. Access to Personal Information
You have the right to access your personal information and we will provide you with a copy of any personal information we hold on request. We may charge a fee for retrieving this information, in which case we will inform you of the fee in advance of providing the information.
10. Online Interaction
When you deal with us online, you can be confident that we have taken all steps to ensure that your personal information is not used in any way you did not intend it to be. You can access our Website anonymously, but if you visit our Website to read or download information only, our system will record the date and time that the site was accessed and the information viewed or downloaded. This allows us to monitor use of our Website and improve our service to you. This information cannot uniquely identify a user.
We also use cookies to monitor your use of our Website. A cookie is a small text file placed on your computer file by a web page server that allows our server to interact more effectively with your computer. When you use our Website we send you a temporary cookie that gives you a unique identification number. A different identification number is sent each time you use our Website. Cookies do not identify individual users, but they do identify a user.s browser type and your Internet Service Provider.
You can configure your web browser to reject or accept cookies. If you reject cookies you may not be able to use our Website.
To evaluate the effectiveness of our Website, we may use third parties to collect statistical data. No personal information will be collected on these occasions.
Any websites you link to from our Website are not covered by this Privacy Policy. You will need to contact those websites to find out about their privacy and security policies.
11. Contact Details
If you have any queries about this Privacy Policy or personal information we have collected please contact:
- Privacy Contact Person:
- Customer Services Manager
- Email address:
- info@coachcam.co.nz
- Address:
- Po Box 65-551, Mairangi Bay
- Auckland, New Zealand